Privacy Policy

We only collect personal information that you voluntarily provide to us. We do not collect data without your knowledge or consent.

Information You Provide Directly

When you contact us, submit a booking request, or fill out a form on our website, we may collect:

• Your full name
• Email address
• Phone number
• Event date, time, and location
• Type of event and services requested
• Guest count and event details
• Special requests, notes, or instructions
• Any files, photos, or images you upload through booking forms

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:

• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring website or source
• General geographic location (city or region level only)
• IP address (used for security and analytics purposes only)

Information We Do Not Collect

We do not collect sensitive personal information such as Social Security numbers, government-issued ID numbers, financial account details, medical information, or racial or ethnic origin data. We do not collect payment card information directly — all payment processing is handled by third-party payment providers.

We only collect information that is necessary to provide our services, respond to your inquiries, and improve your experience with Fun In The Box Entertainment.

We use the personal information we collect only for legitimate business purposes related to providing and improving our entertainment services. Specifically, we use your information to:

Service Delivery

• Respond to your inquiries and booking requests promptly
• Prepare quotes and confirm event bookings
• Schedule and coordinate entertainment services for your event
• Communicate with you about your booking, including confirmations, reminders, and updates
• Process payments and send invoices
• Coordinate travel and logistics for event appearances

Customer Support

• Respond to questions, complaints, or feedback
• Resolve issues or disputes related to your booking
• Provide follow-up support after your event

Business Operations & Improvement

• Analyze how our website is used to improve performance and user experience
• Identify trends in event types, locations, and service preferences
• Improve our entertainment offerings based on customer feedback
• Maintain internal records for business and legal purposes

Marketing Communications

With your consent, we may occasionally send you updates about new services, seasonal offerings, special promotions, or entertainment packages that may interest you. You can opt out of these communications at any time by replying to any email with "unsubscribe" or by contacting us directly at events@funintheboxent.com.

All payments are processed through trusted third-party payment platforms. Depending on your chosen payment method, your transaction may be handled by one of the following services:

• Credit card processors (via secure payment gateways)
• Venmo
• Zelle
• PayPal
• Cash App
• Check or cash (for in-person transactions)

Third-Party Payment Security

Each third-party payment provider operates under its own privacy policy, security standards, and data protection practices. We encourage you to review the privacy policy of any payment platform you use to complete a transaction with us.

We do not have access to your full credit card number, bank account details, or other sensitive financial data processed through these platforms. We may receive a confirmation of payment, transaction reference number, or the last four digits of a card for record-keeping purposes only.

Invoices and Payment Records

We maintain records of invoices sent and payments received for our own business accounting purposes. These records include transaction amounts, dates, and service descriptions, but do not include your sensitive financial account details.

Internal Sharing

Your information may be shared internally with Fun In The Box Entertainment team members, contractors, or performers who are directly involved in preparing for or executing your event. This sharing is strictly limited to what is necessary to deliver your booked services.

Service Providers

We may share limited information with trusted third-party service providers who assist us in operating our website or delivering our services, such as:

• Website hosting and maintenance providers
• Email communication platforms
• Scheduling or calendar tools
• Analytics services (such as Google Analytics)

These service providers are only given access to the information necessary to perform their specific function and are prohibited from using your information for any other purpose.

Legal Requirements

We may disclose your personal information if required to do so by law, court order, or government authority, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Fun In The Box Entertainment, our clients, or the public.

Business Transfers

In the unlikely event that Fun In The Box Entertainment is sold, merged, or undergoes a significant business change, your personal information may be transferred as part of that transaction. You will be notified of any such change via email or a prominent notice on our website.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze how visitors use our site.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to recognize your browser and remember certain information about your visit, such as your preferences or past interactions.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly, such as remembering form inputs or maintaining session state.
• Analytics Cookies: Used to understand how visitors interact with our website, which pages are most popular, and how users navigate through the site. This data is aggregated and anonymous.
• Performance Cookies: Help us identify and fix technical issues to improve website speed and reliability.

Third-Party Analytics

We may use services like Google Analytics to understand website traffic and user behavior. These services may collect non-personal information such as pages visited, time spent on pages, device type, and general location. This data is used solely to improve our website and services.

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, or to be notified when a cookie is being placed. Please note that disabling certain cookies may affect the functionality of our website.

For more information on managing cookies, visit your browser's help documentation or a resource like allaboutcookies.org.

Fun In The Box Entertainment may capture photos or videos during events for our own marketing, promotional, and social media purposes.

How Event Media May Be Used

• Posted on our website as gallery or portfolio content
• Shared on our social media accounts (Instagram, Facebook, TikTok, etc.)
• Used in promotional materials, advertisements, or flyers
• Included in email marketing campaigns or newsletters

Our Commitment to Privacy in Media

We do not intentionally identify participants by full name in photos or videos shared publicly. Images are used to showcase the entertainment experience, atmosphere, and quality of our services — not to personally identify individual guests.

Opting Out of Media Use

If you do not want photos or videos taken at your event to be used for marketing purposes, you must notify us in writing prior to your event date. Please send your request to events@funintheboxent.com with the subject line "Media Opt-Out" along with your event date and name.

We will honor all written opt-out requests received before the event date. We cannot retroactively remove content that has already been published prior to receiving your request, but we will make reasonable efforts to do so upon request.

Photos You Upload to Us

If you upload photos, logos, or design files through our booking forms (for example, for custom branded bags or signage), those files are used only for the purpose you submitted them and are not shared publicly or used for any other purpose without your permission.

Protecting your personal information is a priority for Fun In The Box Entertainment. We take reasonable and appropriate technical and organizational measures to safeguard the information we collect.

Security Measures We Use

• SSL (Secure Sockets Layer) encryption on our website to protect data transmitted between your browser and our server
• Password-protected access to business accounts and systems that store client information
• Limited access to personal information — only team members who need it to perform their role can access client data
• Use of reputable, security-focused third-party platforms for communication, scheduling, and payment processing

Limitations of Online Security

While we take data security seriously, no method of data transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security of your information. In the event of a data breach that affects your personal information, we will notify you promptly in accordance with applicable law.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. Once information is no longer needed, it is securely deleted or anonymized.

Event records, invoices, and booking information may be retained for up to three years for business and accounting purposes. After that period, records are securely destroyed.

Our website may contain links to third-party websites, social media platforms, or external services. These links are provided for your convenience and do not imply endorsement of those websites or their content.

Not Responsible for External Sites

Fun In The Box Entertainment is not responsible for the privacy practices, content, security, or data handling of any third-party websites. Once you leave our website by clicking an external link, this Privacy Policy no longer applies.

Social Media Platforms

We maintain a presence on social media platforms including but not limited to Instagram, Facebook, and TikTok. When you interact with us on those platforms, you are subject to that platform's own privacy policy and terms of service. We encourage you to review the privacy settings and policies of any social media platform you use.

Common Third-Party Services We Use

• Google Analytics (website analytics)
• Facebook / Meta (social media and potential advertising)
• Instagram (social media)
• PayPal, Venmo, Zelle, Cash App (payment processing)
• WordPress or website hosting provider
• Email marketing platforms (if applicable)

We encourage you to review the privacy policies of these services if you have concerns about how they handle your data.

Fun In The Box Entertainment's services are primarily marketed to adults who are booking entertainment for events that may include children as guests. Our website and booking systems are intended for use by adults aged 18 and older.

We Do Not Knowingly Collect Children's Data

We do not knowingly collect personal information from children under the age of 13. If you are under 13, please do not submit any personal information through our website or booking forms. All bookings and communications should be made by an adult who is responsible for the event.

If a Child's Information Is Submitted

If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will promptly delete that information from our systems. If you believe we may have collected information from a child under 13, please contact us immediately at events@funintheboxent.com.

Photos of Children at Events

As noted in our Photos and Media section, photos and videos taken at events may include children. We use these images to showcase our entertainment services and do not publicly identify individual guests by name. If you have concerns about photos of children taken at your event, please contact us in writing before or after the event.

You have rights regarding the personal information we hold about you. We are committed to honoring these rights and making it easy for you to exercise them.

Right to Access

You have the right to request a copy of the personal information we hold about you. We will provide this information to you within a reasonable timeframe upon receiving a written request.

Right to Correction

If you believe any personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. Please contact us at events@funintheboxent.com with the details of the correction needed.

Right to Deletion

You have the right to request that we delete your personal information from our records. We will comply with such requests to the extent permitted by law. Please note that we may be required to retain certain records for legal or accounting purposes.

Right to Opt Out of Marketing

You can opt out of receiving marketing communications from us at any time by:

• Clicking the "unsubscribe" link in any marketing email we send
• Replying to any email with the word "unsubscribe" in the body
• Contacting us directly at events@funintheboxent.com

Right to Data Portability

Where technically feasible, you may request that we provide your personal information in a structured, commonly used, and machine-readable format so that you can transfer it to another service provider.

How to Exercise Your Rights

To exercise any of the rights listed above, please contact us in writing at events@funintheboxent.com. We will respond to all rights requests within 30 days. We may need to verify your identity before processing your request.

Fun In The Box Entertainment may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or the services we offer. We are committed to keeping you informed of any material changes.

How We Notify You of Changes

• We will update the "Last Updated" date at the top of this Privacy Policy whenever changes are made
• For significant changes that materially affect how we handle your personal information, we will make reasonable efforts to notify you by email (if we have your email address on file) or by posting a prominent notice on our website
• Minor updates, such as clarifications or corrections, may be made without separate notification

Your Continued Use

By continuing to use our website or services after any updates to this Privacy Policy, you acknowledge and agree to the updated terms. We encourage you to review this page periodically to stay informed about how we are protecting your information.

Archived Versions

If you would like to review a previous version of this Privacy Policy, please contact us at events@funintheboxent.com and we will do our best to provide it.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please do not hesitate to reach out. We take all privacy inquiries seriously and will respond as quickly as possible.

How to Contact Us

• Email: events@funintheboxent.com
• Website: funintheboxent.com
• Service Areas: Northeast Ohio & Southeast Ohio

Response Times

We aim to respond to all privacy-related inquiries within 5 business days. For requests to access, correct, or delete your personal information, we will respond within 30 days as required.

Governing Law

This Privacy Policy is governed by and interpreted under the laws of the State of Ohio, United States. Any disputes arising from this policy shall be handled within the appropriate jurisdiction in Ohio.